Shipping policy
Shipping Policy – Covered
At Covered, we aim to deliver your favourite hijabs and modest essentials safely and efficiently.
Order Processing
Orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
During product launches and promotional periods, processing may take slightly longer.
Australian Shipping
We ship across Australia.
- Standard Shipping: Estimated delivery within 3–7 business days after dispatch.
- Express Shipping: Estimated delivery within 1–3 business days after dispatch, where available.
- Shipping costs are calculated at checkout based on the available shipping options and delivery address.
International Shipping
We may offer international shipping to selected destinations, including New Zealand, the United States, Canada and the United Kingdom, where available at checkout.
International shipping costs and estimated delivery times will be displayed at checkout where supported. Delivery times may vary depending on the destination, customs processing and the carrier.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
Please allow time for tracking updates to appear after dispatch.
Delays
While we aim to meet the estimated delivery times, delays may occur due to carrier disruptions, public holidays, severe weather or customs processing. Covered is not responsible for delays outside our reasonable control.
Incorrect Shipping Details
Please ensure your shipping address is correct when placing your order. Contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed once an order has been processed or dispatched.
Contact Us
For shipping enquiries, please contact Covered through our website at https://covered.shop/.